Booking Conditions

• This villa is a non-smoking villa. Evidence of smoking may result in loss of deposit to fund additional cleaning.
• The booking form must be completed by the head of the party, who must be over 21 years of age.
• Deposits must be sent at the time of provisional booking in order to secure. 25% of the total rental cost must be paid at this stage.
• The balance must be paid 8 weeks prior to travel. In the event that the booking is made less than 8 weeks before travel, the full payment must be made upon booking.
• Security Deposit. At the time of final payment, an additional refundable £200 must be paid. This will be refunded net of excess cleaning costs, repairs or replacements. You must accept that your liability for additional costs is not limited to this amount. Your refund will be made within 21 days of your departure from the property.
• Cancellation by you. If you wish to cancel your booking, written notification must be given (to Bookings@florida-holidayhome.net). The following cancellation charges will apply:

• No compensation will be payable due to changes or cancellations made due to War, Terrorism, riots, natural disasters or adverse weather conditions
• Whilst in residence, reasonable access should be given to the management agents, or service personnel in the event of necessary repairs.
• The owners, or management company, cannot be held responsible for any loss or damage sustained to persons or their property during the period of occupancy.
• The property will be available from 1600hrs on the date of arrival, and must be vacated at 1030hrs on the day of departure.
• It is a condition of the booking that all members of the Party are covered by travel insurance which carries adequate protection against delays and cancellations, and has adequate medical insurance for the USA, and for your luggage and personal belongings.

Liability

The owners and the management company of the property accept no responsibility whatsoever for death, personal injury, accidents, loss or damage to persons or personal belongings however caused. The use of all accommodations and amenities including the pool is entirely at the user’s own risk. Children must be supervised by responsible adults at all times when using the pool.

Glass or crockery is not permitted within the pool area. The owners or management company cannot accept any liability for any loss of rental time due to travel problem, flight delays or cancellations, industrial disputes or any events outside our control, including any form of Force Majeure*. The owners and the management company cannot accept responsibility for the sudden failure of villa equipment but will take immediate reasonable action to rectify any such failure upon notification by the guests. If the pool heater cannot reach optimum temperature due to adverse cold weather conditions the owners or the management company cannot accept liability.

Responsibilities

All persons stated on the booking form are responsible for the care of the property and are expected to take reasonable care of it including the locking of all doors. At the end of the rental period, all utensils, carpets, furnishings, walls, fittings must be left clean and tidy. It is the guest’s responsibility to notify the management company immediately of any sudden equipment failure so that reasonable action can be take to rectify the situation.

Party Size

Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to. The accommodations cannot be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property. No pets are permitted. Persons under 21 years of age are not accepted unless accompanied by parents or responsible adults. The property is fully licensed for short-term rentals in Florida. The owners reserve the right to refuse admittance if this condition is not met. Failure to comply will render the booking void and no compensation will be paid.

*Force Majeure

As with any other holiday, there maybe circumstances completely beyond our control and contemplation, in which the property might not be available for your booking. Examples of these circumstances include (but are not limited to) destruction of or severe damage to the property. Such circumstances are referred to Force Majeure. In the event of Force Majeure the owners will do their best to make alternative arrangements for you where possible. If they cannot, or if the alternative arrangements are not acceptable to you, then they will refund all monies paid. This will be the full extent of the owner’s liability to you in such circumstances, and they shall not be responsible for any other costs connected with any such cancellation, howsoever arising.

Code of Conduct

The actions of all members of your party should not interfere with the enjoyment of either other holidaymakers or residents of Sandy Ridge community. Please do not use the swimming pool, play loud music, or engage in any activity which may cause inconvenience to your neighbours after 10.30pm or before 07.30am. In the event that any member of your party behaves in a way that is likely to cause distress, danger, or annoyance to any other holidaymakers or residents of Sandy Ridge, or damage to any property, the owners or their management company reserve the right to terminate your rental agreement immediately and forthwith. The owners or their management company will not be liable for any costs you will incur, nor shall we pay any compensation, nor make any refunds due to this action.